Case studies videos may not be the most exciting videos in the world, but they can be among the most powerful. Genesys Cloud software allows the use of multiple integrated channels. A video case study shows how this has helped one of their major clients, the Santa Casa, introduce new functionalities and generally improve the service for their customers.


Client: Genesys
Producer: Rossana Giacomelli
Director: Carlos Gómez-Mira
Camera: Borja Rebull
Post-production: Carlos Gómez-Mira